For service businesses

More bookings,
answered by AI.

WhatsApp, Instagram, calendar and clients in one inbox. AI drafts the reply and you approve with one click.

Connect the WhatsApp you already use, in minutes.
ChannelsWhatsApp Web· connectedWhatsApp Cloud API· connectedInstagram DM· connected
Features

Everything you need to reply, book and charge.

A complete platform for your customer service. Each feature shows the plan where it becomes available.

Free
Unified inbox

WhatsApp Web, Cloud API and Instagram in one queue, with labels and an owner per conversation.

1 channel on Free · 2 on Pro · 3 on Max
Free
AI agent

Replies, qualifies and books on its own. Learns your business and knows when to escalate.

200 replies/month on Free · 2,000 on Pro · 6,000 on Max
Free
Scheduling

Calendars per staff member, a public booking page and automatic reminders.

1 calendar on Free · 5 on Pro · 20 on Max
Free
Client CRM

Profiles built from your conversations, with lifecycle, value and history.

Free
Manager dashboard

Conversations, bookings, no-shows and revenue at a glance, with period comparison.

Free
Team & roles

Invite your team with the right roles and permissions for each person.

1 member on Free · 3 on Pro · 5 on Max
Free
Serious security

Two-factor authentication (2FA), encrypted data hosted in the European Union.

Pro
Payments in the chat

Payment links without leaving the conversation: Stripe in Europe, Asaas in Brazil.

Pro
Automations

Confirmations, win-back nudges after N days and birthday messages.

15 automations on Pro · 100 on Max
Pro
Link Hub

Your own branded links page, with short links and click stats.

Advanced analytics on Max only
Pro
Automatic invoicingSoon

Invoices and receipts issued automatically after every payment.

Max
Public API & webhooks

Connect Mensagi to the rest of your stack with a REST API and webhooks.

AI agent

An AI employee that answers 24 hours a day.

Teach it your business once: services, prices, opening hours and rules. Then it replies, qualifies and books on its own across every channel, and knows when to hand a conversation to a person.

  • Answers on its own, day and night, on WhatsApp and Instagram
  • Learns from your business knowledge sources
  • Test everything in the playground before going live
  • Hands the conversation to a human when your rules say so
Three confidence modes. Move at your own pace.
01CopilotAI suggests, you write. You gain speed without losing your tone.
02ApprovalAI drafts the full reply and nothing goes out without your click.
03AutopilotFor simple cases it replies on its own and escalates only what matters.
Scheduling

Scheduling that works while you sleep.

A public booking page plus AI booking over WhatsApp using your calendar’s real availability. Bookings come in on their own.

  • Public booking page by link: share it and receive bookings
  • AI books over WhatsApp using real calendar availability
  • Calendars per staff member or per service, one per member
  • Automatic reminders before the appointment, no AI cost
  • Clear booking states, including no-shows
Weekly view of Mensagi calendars with bookings organised per staff memberWeekly view of Mensagi calendars with bookings organised per staff member
Serve & charge

Serve and charge in the same chat.

It all happens inside the conversation: you reply, book and send the payment link without switching apps.

  • Unified inbox: WhatsApp Web, Cloud and Instagram in one queue
  • Payment links in the chat: Stripe in Europe, Asaas in Brazil
  • AI proposes the charge and you approve before it goes out
  • Automatic invoices and tax receiptsSoon
Mensagi unified inbox with a conversation and the charge-client and issue-invoice actionsMensagi unified inbox with a conversation and the charge-client and issue-invoice actions
Growth

Grow and retain, without leaving anyone behind.

Every conversation becomes a client profile, a task and an opportunity. You know who returns, who’s at risk and what to do next.

  • CRM with a lifecycle: new, returning, loyal and at risk
  • Client value and history built from your conversations
  • “For today” tasks so no follow-up slips through
  • Link Hub with short links and click stats
  • Automations: confirmations, win-backs after N days and birthdays
Mensagi CRM with today’s tasks and a contact list by client lifecycle stageMensagi CRM with today’s tasks and a contact list by client lifecycle stage
Manager dashboard

The whole business at a glance.

Conversations, bookings, no-shows and revenue in a single dashboard. Compare periods and see what AI is handling for you.

Mensagi home dashboard with KPIs and charts for conversations, bookings and revenueMensagi home dashboard with KPIs and charts for conversations, bookings and revenue
Conversations & channelsVolume and median first-response time per channel.
Bookings & no-showsAttendance rate and how full the calendar is.
Revenue & average ticketPaid revenue and period-over-period comparison.
Team & control

Grow the team without losing control.

Give each person exactly the right access and keep AI in check, with approvals, roles and real security.

Roles and permissions per member
Approval queue for the AI
Plans and usage always clear
Two-factor authentication (2FA)
Multi-workspaceSoon
From barbershops to clinics: businesses that work over chat
BARBA RIJAClínica AuroraSTUDIO 47Salão Vera CruzFisio+PortoThe Cut Club
Pricing

Simple. Grows with you.

The systematic part is free: inbox, CRM, calendar and bookings. AI is in every plan and grows with you.

Launch offer: 40% off for life for the first 20 businesses.
FreeThe essentials to reply and book.
€0/month
Full inbox, CRM and calendar200 AI replies per monthPublic booking pageAutomatic reminders1 member · 1 connected channel
Start for free
Most popular
ProPlug AI into your customer service.
€27-40%
€16.20/month + VAT
2,000 AI replies per month3 members includedAI replies and you approve with one clickExtra reply packs whenever you need themEverything in Free, with more channels and automations
Choose Pro
MaxFor teams and serious operations.
€57-40%
€34.20/month + VAT
6,000 AI replies per month · 3× more5 members includedPublic API and webhooksAdvanced Link Hub analyticsEverything in Pro
Choose Max
Prices exclude VAT. No lock-in: cancel anytime.
FAQ

Straight questions, straight answers.

No. You connect the WhatsApp you already use, via WhatsApp Web or the Cloud API, in a few minutes, and conversations start showing up in your Mensagi inbox. Your clients won’t notice any difference.

Mensagi · More bookings, handled by AI